User Data Deletion Instructions

At Linaya, we respect your privacy and are committed to protecting your personal information. If you would like to request the deletion of your user data, please follow the instructions below.

How to Request Data Deletion

To request deletion of your personal data from our systems, please contact us at:

  • Email: ask@linaya.com.au
  • Subject Line: Data Deletion Request

Information to Include

Please include the following information in your request:

  • Your full name
  • Email address associated with your account
  • Order number (if applicable)
  • Specific data you would like deleted

Processing Timeline

We will process your data deletion request within 30 days of receipt. You will receive a confirmation email once your data has been deleted from our systems.

Data Retention

Please note that some data may be retained for legal or regulatory compliance purposes, including:

  • Transaction records required for tax and accounting purposes
  • Information necessary to resolve disputes or enforce our terms of service
  • Data required by law to be retained

Questions?

If you have any questions about our data deletion process or privacy practices, please contact us at ask@linaya.com.au.